Kalista Ballard

Major: Computer Information and Technology
School of Informatics

Interactive Chatbot to Help Older Adults Manage Chronic Illnesses

During this semester my mentor and I are conducting interviews to gather information about how we can further improve our interactive chatbot to help older adults manage their medications and doctor's appointments. At the moment, we have a WOZ (Wizard of Oz) to help conduct the study where we are on the backend acting as the chatbot and controlling the chatbot's responses. Effectiveness is measured by the older adults' capability to finish the tasks that the were assigned during the interview. We plan to use this feedback to improve upon the existing chatbot and optimize the ease of use for older adults.

Mentor: Aqueasha Martin-Hammond